You Made The Right Choice
The Mercedes Smash Repair Experts You’re Looking For
Your Mercedes-Benz is the result of over a century of engineering excellence, innovation, and prestige. At South City Motor Body Works, we honor that legacy with specialised Mercedes smash repairs for owners who want only the best.
Factory-level precision, genuine parts, and panel beaters who treat every Mercedes with the care it deserves. That’s the tradition of excellence our South Melbourne workshop has followed for decades.
Mercedes Panel Beaters, Trusted Across South Melbourne
We’ve spent over 25 years restoring vehicles to their former glory, long enough for our panel beaters to become true specialists in Mercedes-Benz smash repairs. Trained to factory standards, they follow manufacturer-approved methods to ensure every body repair is flawless and a finish worthy of the Mercedes badge.
Why Choose Us?
South City Motor Body Works combines decades of experience with personalised services to restore your vehicle to showroom condition. We get the job done right, the first time. Here’s why Mercedes owners across Melbourne choose us for their smash repairs:
Mercedes Specialists:
Our panel beaters are trained to factory standards, ensuring every repair meets Mercedes-Benz specifications.
Comprehensive Repair Services:
From minor dents to moderate collision damage, we handle Mercedes-Benz repairs with precision and care – using factory-approved methods to restore your vehicle to its best.
Genuine Manufacturer Parts:
We use only genuine Mercedes-Benz parts to maintain safety, performance, and your warranty.
Lifetime Warranty:
We stand behind our work with a lifetime warranty on all repairs.
Insurance Support:
We work with all insurance providers to help make your repair process smooth and stress-free – as long as your policy includes choice of repairer or you’re not at fault in an accident.
Customer-Focused Service:
Friendly, professional staff guide you through every step and ensure your vehicle is returned cleaned and ready.
Convenient Location:
Easily accessible from South Melbourne, Port Melbourne, Southbank, Albert Park, and Middle Park, making us the ideal body shop near you.
Flexible Pickup:
Flexible weekday pick-up services are available for your convenience.
Fast, Reliable Turnaround:
We respect your time and strive to complete repairs efficiently without compromising quality.
Smashed Your Mercedes-Benz? Show Us The Damage, We'll Handle The Rest
Start your Mercedes smash repair by sending us a photo. Our expert team will review your images and recommend a physical assessment if needed. Clear, well-lit photos help us give you the most accurate advice possible.
Your Mercedes-Benz Is In Good Hands
Don’t just take our word for it. Hear directly from Mercedes owners in Melbourne who’ve trusted South City Motor Body Works with their vehicles and driven away completely satisfied.
“Amazing service. Best guys in the industry. Great advice and frequent follow-up. Could not recommend them highly enough.”
– David Giannetti
“Genuinely the best quality service and work I’ve had so far on any car I’ve owned or rented. Rob and Phil were extremely nice and genuinely went above and beyond with everything.”
– Matt Ortiz
“I had the best experience with South City Motor Body Works. Robert and his team were very professional, knowledgeable, and take great pride in the service they provide.”
– Darrel Zip
Only Genuine Mercedes-Benz Parts. No Exceptions.
We don’t believe in cutting corners with aftermarket alternatives. All smash repairs and bodywork are completed using genuine Mercedes-Benz parts, sourced straight from authorised dealers. It’s our way of preserving your vehicle’s performance, respecting its original engineering, and maintaining the flawless factory finish it was built with.
A Family Business Built On Quality And Care
South City Motor Body Works has been serving South Melbourne since 1984, built on a foundation of skill, integrity, and personalised service. Today, brothers Phillip and Robert Barberic lead the business, carrying forward a proud family tradition in automotive repairs.
As a trusted Mercedes-Benz body repair shop near you, we combine Phillip’s 25 years of expertise with modern techniques. Phillip trained in the UK under his father Frank, a panel beater with over 40 years of experience in the industry. This blend of generational knowledge ensures your Mercedes receives the highest standard of care and precision.
How We Restore Your Mercedes-Benz to Factory Perfection
Your time and Mercedes are invaluable. That’s why our smash repair process is designed to be clear, efficient, and uncompromising in quality. Here’s what to expect when you trust South City Motor Body Works to get you back on the road as soon as possible.
1 Come In or Contact Us
Contact us today or simply bring your Mercedes to our South Melbourne workshop for an expert assessment. We’ll inspect the damage, take detailed photos, and collect your contact information.
2 Damage Assessed, Options Explained
We’ll assess the damage and walk you through your repair options with clear, tailored advice. Whether you’re paying privately or going through insurance, we’ll explain what can be done, how it works, and what it means for you – so there are no surprises.
3 Repairs Begin
Once everything is approved – our certified panel beaters carry out repairs using genuine Mercedes-Benz parts and factory-approved processes – restoring your car to showroom-quality condition.
4 Restored and Ready for Pick-Up
After refitting and polishing the painted panels, we give your Mercedes a full interior and exterior clean. Your vehicle is now restored to its pre-accident condition – backed by our workmanship guarantee and decades of experience trusted by South Melbourne drivers.
Trusted Insurance Smash Repairs in South Melbourne
At South City Motor Body Works, we regularly work with all major providers for insurance repairs. If your policy includes choice of repairer or you’re not at fault, we’ll coordinate with your insurer to help streamline the process and ensure your Mercedes-Benz is repaired promptly and to the highest standard.
Contact Us Today
Honesty and transparency form the foundation of everything we do at South City Motor Body Works. Our expert team takes the time to carefully explain every detail and answer all your questions, guiding you through each step so you feel confident and fully informed.
Call us now at 0396999329 or email [email protected] to speak directly with Melbourne’s trusted Mercedes-Benz repair specialists.
Mercedes Smash Repair FAQs
Do you use genuine Mercedes parts?
Yes. We use only genuine manufacturer parts for all smash repairs. This ensures your vehicle’s safety, maintains its performance, and keeps your manufacturer’s warranty intact.
Do you assist with insurance claims for Mercedes smash repairs?
Yes, we work with all major insurance providers and can assist with most claims. However, some insurers may restrict your choice of repairer. If that’s the case, the insurer decides where your vehicle is repaired.
If you’re not at fault, you have the right to choose your own repairer when claiming through the at-fault party’s insurance. You’re also entitled to a like for like replacement vehicle for the period your vehicle is off the road – which we can assist with.
For more information, please visit our Insurance Repairs & Not At Fault Accident pages.
Are your Mercedes panel beaters qualified and experienced?
Yes, our team consists of qualified panel beaters and spray painters with extensive experience in Mercedes body repairs. We use the latest technology and genuine parts to ensure your vehicle’s safety and aesthetic integrity.
Do you offer a warranty on Mercedes smash repairs?
Yes, all repairs at South City Motor Body Works come with a lifetime warranty for as long as you own the vehicle, reflecting our confidence in the workmanship and materials used to restore your Mercedes.
Can you repair all Mercedes models?
Yes, we have the expertise to repair all Mercedes models, from sedans and SUVs to high-performance AMG variants, ensuring brand-specific care tailored to your vehicle’s unique requirements.
Do I need to schedule an appointment for an estimate?
We welcome walk-ins during business hours for an in-person assessment. Prefer online? You can upload photos of the damage – and if they’re clear and detailed, we’ll do our best to provide an indicative estimate.
Please note: a physical inspection is required for an accurate quote.
How long does it normally take for a Mercedes smash repair?
We make sure to give accurate timelines in advance after a thorough evaluation. Note that repair times are different depending on the magnitude of damage or work involved, but we will keep you updated throughout.
I just crashed my Mercedes-Benz. What should I do next?
What you do next depends on the situation. If no other vehicle is involved – for example, if you hit a post – it’s best to get a repair quote first, as the cost may be similar to or less than your insurance excess, making a claim unnecessary.
If another vehicle is involved and you’re at fault, the other driver can choose their own repairer and may be entitled to a hire car. In this case, lodging a claim is usually recommended.
If fault is unclear, take photos of the scene and damage, and collect the other driver’s contact and insurance details. Then contact South City Motor Body Works to arrange a booking and we’ll help you from there.
Someone crashed into my Mercedes, what should I do?
If someone has crashed into your Mercedes and they are at fault, it’s considered a third-party claim.
In this situation, the at-fault driver or their insurance provider is responsible for covering the full cost of your repairs – including a hire car if needed while your vehicle is being repaired.
After the accident, make sure to take clear photos of the driver’s license, damage and the scene.
It’s a legal requirement to collect the other driver’s name, address, insurance details, vehicle registration, and contact information for any witnesses.
Once you’ve gathered the relevant details, contact South City Motor Body Works to arrange a booking. We’ll help guide you through the process and ensure your Mercedes is repaired to the highest standard using manufacturer-approved methods and parts.