Dealing with Insurance companies is not always the easiest task, here at South City we can provide the assistance and advice you need. We can assist with lodging your insurance claim and also provide any information required about the process. From lodging a claim through to collecting and inspecting your car, we’re happy to share our expertise.
Insurance companies have numerous methods of trying to guide customers to their repairer network, but all car insurance customers should be aware of any choice of repairer restrictions within their policy.
‘VACC and consumer groups have expressed concern over the loss of freedom for consumers to choose their own crash repairer in the event of an accident. Many consumers are not aware a problem may exist until they make a claim on their vehicle insurance policy.’
The preferred repairer may be right for your insurer, but that doesn’t mean they’re right for you. With no choice of repairer, the insurance provider will dictate who repairs your car, how it will be repaired, where it will be repaired, when it will be repaired and the price.
Do not compromise on quality with your smash repairs and if in doubt give us a call on (03) 9699 9329.